Sub-orders · Settlement·Stage 4 of 4
Paid and completed, on the same record.
One bilingual invoice per sub-order with the numbers the cart showed, payment recorded as it happens by cheque or transfer, returns credited against the same sub-order, and completed when both sides are done. Money never passes through Madana.
- Placed
- Accepted
- Picking
- Shipped
- Delivered
- Paid
- Completed
What happens
- 01
One invoice per sub-order
From that supplier, in Arabic and English, matching the cart to the fils. The retailer's archive keeps them all together.
- 02
Paid, as recorded
A cheque counts when it clears; a transfer when it lands. Held cheques do not free credit headroom.
- 03
Returns credited once
A return is credited against the same sub-order, not weeks later against nothing.
- 04
Completed
When delivered and settled. Only completed sub-orders count toward the supplier's commission.
Who does what
The supplier
- Issues the invoice automatically; the numbers are the cart's
- Records cheques received, deposited, cleared or bounced on the ledger
- Sees receivables aging move as sub-orders settle
The retailer
- Gets the invoice in the app the moment it issues
- Sees every cheque on the calendar, by supplier and date
- Sees a return credited on the sub-order it came from
What it records
Every event on the sub-order is timestamped and visible to both sides. Nothing lives in a voice note.
- Invoiced: number, amounts, tax, both languages
- Paid: by cheque or transfer, when received and when cleared
- Returned and credited: which lines, against which sub-order
- Completed: the timestamp both sides see
Questions at this stage
What suppliers and retailers ask here.
No. The retailer pays the supplier as today, by cheque or transfer. Madana records it; it never holds or moves the money.
When it is delivered and paid, or otherwise settled. Cancelled and disputed sub-orders never complete, and never count toward commission.
Against the same sub-order, line by line, with a credit note that appears on both sides.
The sub-order, stage by stage
- Stage 1 of 4The splitPlaced
- Stage 2 of 4FulfilmentAcceptedPickingShipped
- Stage 3 of 4DeliveryDelivered
- Stage 4 of 4SettlementPaidCompleted
Where FMCG gets done.
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